How do I get help from a person?
Open Help & support to ask the assistant or choose Email support at any time. You do not need to finish a chat before contacting a person.
Maintained by Louneh · Reviewed 2026-09-16
Before you start
Everyone can read guides; signed-in users can use configured AI and email delivery. Availability depends on your plan and completed setup. Review subscription access.
Step by step
- Describe the platform task or error without patient details or passwords.
- Review the suggested guide and try the relevant steps.
- Choose Email support if unresolved and review the editable summary.
- Send the email or use the displayed email address; check for the actual submission confirmation.
What you should see
The support team receives the issue and the steps you have already tried.
If something goes wrong
If sending fails, your draft remains available. An email draft is not a delivered support request.
Create your account or read the setup guide.
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Related guides
- How do I get started with Louneh?
- How do I manage or cancel my subscription?
- How do I manage account access and privacy requests?
Still stuck? Use Help & support or email hello@louneh.ai.