For med spas

The AI receptionist for med spas.

Captures consultation requests when your approved voice line is active. Use staff confirmation or connect an authorized Google Calendar for live availability and booking.

Request a 15-minute demo →See pricing

Caller

Patients

We say "patient," not "lead."

Appointment

Consults

Appointment requests use your practice’s term: "consult."

Provider

Providers

Each provider has their own schedule and rules.

Service

Services

Requests use your configured services and availability rules.

What it does for you

Consultation requests stay administrative until your team confirms them.

Your callers are patients who care how they are treated before they ever walk in. Louneh sounds like the receptionist you would hire if you could afford two.

Planned: Boulevard, Mangomint, AestheticsPro, Symplast and PatientNow

These direct connections are not available yet. Use assisted appointment requests, or an authorized Google Calendar connection.

Requests a practice-owned deposit after confirmation

With an approved sender and SMS consent, the practice can request a deposit after the appointment is confirmed. Payment and delivery status remain separate; the practice sets its refund policy.

Keeps clinical questions with your provider

The agent is instructed to avoid clinical advice and candidacy recommendations. Your practice reviews and tests the script before live use.

Captures cancellation and reschedule requests

Your team reviews the request and updates the practice calendar. Louneh does not automatically change an external appointment.

Knows your hours, your parking, your menu

You enter it once on Day 1. Louneh uses it across every call until you change it.

Uses your configured human escalation path

A verified destination and schedule enable a transfer attempt. When transfer is unavailable before an attempt, the AI can offer to save a message; an attempted transfer does not guarantee an answer.

The number that matters

Assisted

Requests are reviewed and confirmed by practice staff.

Hear Louneh answer →

How staff confirm a request · What live calls require · Pilot readiness · Plans and minute allowances

Questions from med spas

How can Louneh support med spas?

Louneh handles administrative calls and appointment requests for med spas on an approved voice line. Configure the practice’s services, providers, hours, and escalation instructions, then test the script before activation. Clinical decisions stay with qualified practice staff.

Does an appointment request confirm a visit?

No. In assisted mode, your team reviews the request and confirms it in the practice calendar. Dental and mental health pilots use staff confirmation at one location. Other supported setups may use authorized Google Calendar scheduling after configuration and approval.

Can Louneh give clinical advice or handle emergencies?

Louneh is not a clinical service. It does not diagnose, provide treatment advice, or perform crisis counseling. Clinical and emergency concerns follow practice-reviewed escalation instructions. A transfer attempt does not guarantee that a person answers.

Compare pricing · Review pilot readiness · Discuss your practice workflow