The AI receptionist for vet clinics.
Captures visit requests and clear messages when your approved voice line is active. Staff confirm requests in your practice calendar, or you can connect an authorized Google Calendar.
We say "client," not "lead."
Appointment requests use your practice’s term: "appointment."
Each veterinarian has their own schedule and rules.
Requests use your configured services and availability rules.
Visit requests and messages for staff review — not clinical triage.
Your callers are pet parents who are worried about a member of the family. Louneh takes their request seriously and knows when to put a human on.
Clinical questions and calendar confirmation stay with your staff.
How staff confirm a request · What live calls require · Pilot readiness · Plans and minute allowances
Questions from vet clinics
How can Louneh support vet clinics?
Louneh handles administrative calls and appointment requests for vet clinics on an approved voice line. Configure the practice’s services, providers, hours, and escalation instructions, then test the script before activation. Clinical decisions stay with qualified practice staff.
Does an appointment request confirm a visit?
No. In assisted mode, your team reviews the request and confirms it in the practice calendar. Dental and mental health pilots use staff confirmation at one location. Other supported setups may use authorized Google Calendar scheduling after configuration and approval.
Can Louneh give clinical advice or handle emergencies?
Louneh is not a clinical service. It does not diagnose, provide treatment advice, or perform crisis counseling. Clinical and emergency concerns follow practice-reviewed escalation instructions. A transfer attempt does not guarantee that a person answers.
Compare pricing · Review pilot readiness · Discuss your practice workflow