The AI receptionist for physical therapy.
Louneh answers the evaluation calls, the scheduling reshuffles, and the insurance-question calls — so your therapists stay in the gym, not on the phone.
We say "client," not "lead."
Appointment requests use your practice’s term: "session."
Each therapist has their own schedule and rules.
Requests use your configured sessions and availability rules.
Evaluation and reschedule requests your therapists do not have to catch live.
Your callers are clients managing pain on a schedule. Louneh captures their preferred times and calendar change requests for your team.
Staff confirm assisted requests and handle calendar changes.
How staff confirm a request · What live calls require · Pilot readiness · Plans and minute allowances
Questions from physical therapy clinics
How can Louneh support physical therapy clinics?
Louneh handles administrative calls and appointment requests for physical therapy clinics on an approved voice line. Configure the practice’s services, providers, hours, and escalation instructions, then test the script before activation. Clinical decisions stay with qualified practice staff.
Does an appointment request confirm a visit?
No. In assisted mode, your team reviews the request and confirms it in the practice calendar. Dental and mental health pilots use staff confirmation at one location. Other supported setups may use authorized Google Calendar scheduling after configuration and approval.
Can Louneh give clinical advice or handle emergencies?
Louneh is not a clinical service. It does not diagnose, provide treatment advice, or perform crisis counseling. Clinical and emergency concerns follow practice-reviewed escalation instructions. A transfer attempt does not guarantee that a person answers.
Compare pricing · Review pilot readiness · Discuss your practice workflow