How do I confirm an appointment request?

With assisted scheduling, a request is not yet a confirmed appointment. Staff verify the appointment in the practice calendar before marking it confirmed.

Maintained by Louneh · Reviewed 2026-09-16

Before you start

Authorized practice staff; actions depend on role. Availability depends on your plan and completed setup. Review subscription access.

Step by step

1. Open Appointments and find the request.
2. Check the requested service, provider and time in your practice calendar.
3. Use the confirmation action and provide the required confirmation details only after the calendar booking is verified.
4. Review any deposit status separately from appointment confirmation.

What you should see

The request reflects the actual calendar confirmation.

If something goes wrong

If no time is available, follow up with the caller. A paid deposit alone does not establish a calendar booking.

Create your account or read the setup guide.

Related guides

• How do I connect my calendar?
• How do appointment deposits work?
• How do I review a call?

Still stuck? Use Help & support or email hello@louneh.ai.